Integrated workflows are an necessary part of just about every business. That they allow firms to reduces costs of their business and remove inefficiencies across the organization.
The true secret to powerful integration should be to build a solid governance framework that provides oversight and functional efficiency. In our experience, a three-tiered governance structure with an business SteerCo, IMO and efficient work avenues creates the right level of oversight.
Establish a solid leader check in the Decision Management Office that has the authority to produce triage decisions, coordinate taskforces and set the pace of the integration. This person can be a rising superstar who is a strong content and process specialized.
Delegate responsibility and follow-up regularly to the integration taskforces, especially those that handle customers. Give them clear targets and incentives to maintain momentum in the base business.
Loss of important people and culture concerns: In some cases, integration soaks up too much strength or distracts managers from base organization. In other folks, poorly monitored systems migrations cause misunderstandings, which leads to competitors profiting from the causing turmoil.
Requires a number of time: The cost of developing customized solutions or perhaps API-based integrations can be beyond reach for most businesses, even if they wish to improve their digital transformation initiatives.
Often , the very best approach is to discover well-supported alternatives with robust native integrations. Or, for additional complex work with cases, a third-party software solution can easily fill in the gaps in which a custom resolution would be too expensive and/or time-consuming to produce.